Frequently Asked Questions

What is your refund policy for programming/classes?

MacDonald Island Park guests are able to transfer programs/classes (based on availability) at no additional charge, up to 48 hours before the start of the first session. All programs and camps offered at MacDonald Island Park are non-transferable and non-refundable unless an individual is moving out of the Wood Buffalo region or can provide a doctor’s note regarding a health concern. If a refund is granted, MacDonald Island Park will retain 10 per cent of the registration fee (minimum $10,00) to cover administrative costs.

Do you offer bookings for schools and other groups?

We offer a wide variety of services for schools, teams, clubs and other groups. Whether you are interested in swimming lessons, (Swim to Survive, Swim @ School, Swim Kids, Swim Patrol and the Bronze Awards) or are looking to arrange a leisure swim for your group we can create a booking that is both affordable and fun. For booking the Aquatic Centre and/or Programs please contact: Brandi Schedlosky, Aquatic Supervisor at 780-791-0070 ext. 5079. 

Do you allow photography in the Syncrude Aquatic Centre?

For the comfort and safety of all members and guests the use of cameras and cell phones is strictly prohibited in the Syncrude Aquatic Centre, including spectator areas and changerooms. Photography for events and advertising purposes must be pre-arranged and approved by the Director of Aquatic and Leisure Services, and will be carefully supervised.

What are the age requirements when using the Syncrude Aquatic Centre?

Children 7 years and under must be within arms reach of a caretaker, 16 years and over, at all times. Maximum 3 children 7 years and under per caretaker.

Suncor Community Leisure Centre

Monday - Friday
5:00 am - 11:00 pm

7:00 am - 10:00 pm

Golf Simulator Hours (Winter Season)

Please note the simulator has relocated to Miskanaw Ballroom on the 2nd level of Suncor Community Leisure Centre

Monday - Saturday
8:00 am - 8:00 pm

10:00 am - 6:00 pm

Climbing Wall Hours

Monday - Friday
2:00 pm - 8:00 pm

1:00 pm - 5:00 pm

Syncrude Aquatic Centre

Monday - Friday
6:00 am - 9:30 pm

7:00 am - 9:30 pm

Waterpark Hours

Monday - Thursday
12:00 pm - 8:00 pm

Friday, Saturday
10:00 am - 9:00 pm

10:00 am - 8:00 pm

SMS Child Mind Hours

Click Here

Find Us

MacDonald Island Park
1 C.A. Knight Way
Fort McMurray, AB T9H 5C5
Google Places MacDonald Island Foursquare MacDonald Island Park Location

Guest Services: 780-791-0070
Toll-Free: 1-888-281-MIPS (6477)
Fax: 780-791-2898
Sly Fox Pro Shop: 780-790-1812