Are RRC Facilities Open?
The Regional Recreation Corporation of Wood Buffalo (RRC) moved ahead with a phased plan for re-opening public recreation facilities in Wood Buffalo. The RRC’s phased plan, included re-opening The Miskanaw Golf Club in early May 2020 in accordance with guidance provided with respect to Golf Courses in Alberta. This was followed by select amenities at MacDonald Island Park and Anzac Recreation Centre presented by CNOOC in June 2020. At this time, plans for re-opening Sonny Flett Aquatic Centre and the Conklin Multiplex are forthcoming More information on amenity re-opening .
Which RRC facilities were closed to the public?
All RRC facilities including MacDonald Island Park, Anzac Recreation Centre, Sonny Flett Aquatic Centre and Conklin Multiplex were closed to the public on March 14.
Why were RRC facilities closed to the public?
For the safety of our staff, members, and guests we closed RRC recreation facilities upon recommendations from Alberta Health Services in alignment with the Province’s prevention strategy for the COVID-19 outbreak.
Why did Miskanaw Golf Club open to the public earlier than other facilities?
As part of the Government of Alberta's Re-Launch Strategy, Golf Courses in Alberta were permitted to re-open on May 4, 2020. Miskanaw Golf Club is operating with a number of restrictions and public health measures in place. Learn More.
How will this affect my RRC memberships?
Upon closing the facilities in March, all membership types including annual, continuous, monthly and punch passes were put on hold and since then no dues have been collected. Upon re-opening, memberships have been extended for the length of time they were impacted by the closures. All memberships will be reactivated on November 1, 2020. If you have any questions or concerns about your membership, please contact MacDonald Island Park Guest Services at 780.791.0070.
Can I cancel my RRC membership?
If you have any questions or concerns regarding cancelling your membership please contact MacDonald Island Park Guest Services at 780.791.0070, Anzac Recreation Centre Guest Services at 780.793.6900, and Conklin Multiplex Guest Services 780.793.6970.
How do I receive a credit for programming that did not run?
All program registrants at the time of closure received a prorated account credit for the remaining classes. Refunds can be requested through MacDonald Island Park Guest Services at 780.791.0070, Anzac Recreation Centre Guest Services at 780.793.6900, and Conklin Multiplex Guest Services 780.793.6970 in the form of a cheque.
I purchased a ticket to an RRC event, what should I do?
Ticketing for all RRC events has been put on hold. Many events have been postponed or cancelled and you will have been contacted by the MacDonald Island Park Box Office by email or telephone with more information.
Can I sign up for future programs?
Program registration is now available online via the Macdonald Island Park website and the Anzac Recreation Centre presented by CNOOC website. For any questions or concerns please contact our guest services team at 780.791.0070.